Ask a question service

By entering your personal information in the forms below (full name, and email address to receive the answer to your question) you give your explicit consent to the collection, the storage and the use of your data. Please contact me if you wish your data to be deleted immediately after receiving your answer. It will be done as soon as I have received your request.

I do my best to create comprehensive lessons so you will not have to use this service. 

However, should you have a question about a lesson, or a general question about French language, I will send you, in your email address*, a detailed and personalized answer in 24 hours maximum, except week ends and bank holidays. 

Due to the time it will take me to write a quality answer, this service is not free, except for my students. Thank you very much for your understanding.

The minimum amount of donation for a question is £1, or the equivalent in your currency.

Please enter your full name in the blue box below, click on "Démarrer" (or "Start" depending on what the button shows you) and fill the form. You can then click on the donation button of your choice.

Payments are fully secure with Paypal, Stripe, Square or Google Pay through Square.

* The answer to your question is included in the message itself. No attached file will be sent to you. Your email address will be kept in my records for a month after sending the answer or the complement of your answer, then it will be deleted. You will never receive any form of communication or publicity in the future.

Not happy with your answer? Any other problem? Although this service is based on donation, you are entitled to a refund. Contact me by email to ask for more explanation at no extra cost, or a full refund. Please use the same email that you entered in the question form. 
In case you choose the supplement to your question, it will be sent in 24 hours maximum. In case you choose a full refund, it will be sent immediately if I am online, and in any case in 24 hours maximum.

If you are based in EU or EEA, please use this form (opens in a new tab)..

If you are based outside EU or EEA, you can also use the form below.

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